WhatsApp Messaging
Manage customer conversations directly from VistaarFlow. Keep WhatsApp chats connected with customer details, leads, opportunities and follow-up activities in one workspace.
WHATSAPP CRM FOR SMALL BUSINESSES
Turn WhatsApp chats into real opportunities.
Manage customer conversations, approved WhatsApp templates, interactive Flows and AI-assisted replies from one connected VistaarFlow workspace — with every lead, task and opportunity in context. Pay Meta directly at Meta's pricing — not vendor-marked-up pricing.
Shared business inboxAI-assisted repliesCRM
context
RS
Rahul SharmaWhatsApp • Online
Hi, I’m interested. Can you share the details?
Absolutely! I can share the details and help you with the next step.
✦ VistaarFlow AI
Rahul is showing buying intent. Share relevant details and create a follow-up task.
Generate replyCreate task
ONE CONNECTED WHATSAPP WORKSPACE
More than messaging.
A complete WhatsApp CRM.
Give your team the tools to communicate, collect information, run WhatsApp campaigns and move customers forward without losing CRM context.
WhatsApp Campaigns & Bulk Messaging
Send approved WhatsApp templates to selected contacts or customer segments in bulk. Manage campaigns, reach multiple customers and track communication from your CRM.
WhatsApp Templates
Use approved templates for enquiries, follow-ups, reminders, offers and customer notifications. Keep communication consistent across your team.
WhatsApp Flow Builder
Create interactive WhatsApp Flows for lead qualification, registrations, bookings, requirements and feedback — then publish them to Meta.
VISTAARFLOW AI + WHATSAPP
Understand the conversation.
Know what to do next.
AI assistance works alongside your team to make long conversations easier to understand and everyday responses quicker to prepare.
✦
Conversation Summary
Turn a long chat into a concise overview of the customer's requirement and discussion.
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Next Action Suggestion
Surface a practical next step based on the current conversation and CRM context.
✓
AI Reply Draft
Prepare a response that your team can review before sending to the customer.
AI Chat Assistant✦ AI powered
Customer: I’m interested vf-wa-in the 2BHK option. Can we schedule a
visit for Saturday afternoon?
Customer is interested vf-wa-in the 2BHK option and has requested a site visit on Saturday afternoon.
Sure! I can help arrange your visit for Saturday afternoon. Please confirm your preferred time and I’ll take it forward.
NEXT ACTIONCreate site-visit task →
LEAD SIGNALHigh engagement
FROM MESSAGE TO FOLLOW-UP
Keep every WhatsApp enquiry moving forward.
Connect communication with the rest of your CRM process instead of leaving valuable conversations inside a separate inbox.
01
Message received
A customer starts or continues a WhatsApp conversation.
02
AI assists
Summarize the chat, draft a reply and surface the next action.
03
Collect details
Use messages, templates or a WhatsApp Flow to capture what you need.
04
Update CRM
Keep the contact, opportunity, stage and activity connected.
05
Follow up
Create the task or next action and keep the opportunity progressing.
New Enquiry Acknowledgement
Hi {{1}}, thank you for your enquiry. Our team has received your request and will assist you shortly.
Customer Requirement Form
Collect structured details such as requirement, preferred date, budget or service interest directly inside WhatsApp.
Follow up while interest is high
The customer requested more information. Create a follow-up task and send the relevant details.
TEMPLATES + FLOWS
Build repeatable conversations without making them feel disconnected.
Templates help your team handle recurring communication consistently. WhatsApp Flows add structured interactions when you need to collect customer information or guide them through a process.
✓
Manage approved templates
Keep frequently used business messages ready for your team.
✓
Build interactive Flows
Create structured customer journeys and publish supported Flows to Meta.
✓
Keep the CRM connected
Continue with tasks, opportunities and pipeline actions after the conversation.
Bring WhatsApp and CRM together.
Start conversations, use AI assistance and keep every opportunity connected vf-wa-in VistaarFlow.